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Glossary

Career Service Representatives (CSRs)
America’s Job Center of California staff member who is dedicated to help you achieve your career goals.

Core A
Self-directed job search.

Core B
Limited staff assisted job search.

Dislocated Worker
A customer who has been laid off or terminated due to plant closure.

IAW
Initial Assistance Workshop sponsored by Employment Development Department (EDD)

Individual Employment Development Plan (IEP)
A detail plan that incorporates your finances, skills and supportive needs to fulfill your employment goal.

TANF
Temporary Assistance for Needy Families

Trade Adjustment Assistance (TAA)
Help trade-affected workers who have lost their jobs as a result of increased imports or shifts in production out of the United States. TAA program services and benefits are designed to facilitating workers in getting back to work quickly. For more information, visit www.doleta.gov/tradeact

WIOA Adult
Customer in need of employment or career change.

Workforce Innovation and Opportunity Act (WIOA)
WIOA supersedes the Workforce Investment Act of 1998 and amends the Adult Education and Family Literacy Act, the Wagner-Peyser Act, and the Rehabilitation Act of 1973. (WIOA) will help job seekers and workers access employment, education, training, and support services to succeed in the labor market and match employers with skilled workers they need to compete in the global economy.